Simple Excellence: Organizing & Aligning the Management Team in a Lean Transformation
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Tag Archives: restructuring
No No NO-This is NOT Operational Excellence
Once again the general business press, writing about UC San Francisco, really has this all wrong. This is not Lean Thinking; it is not operational excellence; it is not “transformation.” It is misguided, misleading and, pure and simple, misinformation. And it … Continue reading
Posted in Adam Zak
Tagged Adam Zak, Continuous Improvement, Human Resources, improvement, improvement effort, improvement efforts, John Plotts, Lean Leaders, Lean Thinking, LeanBlog, Mark Graban, Operational Excellence, operational improvement, personnel cuts, Respect for People, restructuring, Starbucks, uc san francisco, UCSF, University of California San Francisco, wall street journal
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What Customers Value: Can (should?) General Motors Learn from Ryanair?
Two apparently unrelated (at first glance, anyway) e-mails I received this morning caught my attention. Jim Womack (Machine That Changed the World, Lean Thinking, Lean Solutions) wrote about how General Motors must repurpose itself before it restructures. The idea, of … Continue reading
Posted in Adam Zak
Tagged customer problems, excess fees, general motors, jim womack, machine that changed the world, restructuring, revenue generators
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