At Lean industry conferences in North America, Europe and Asia; in casual phone calls with top management and potential recruits; or in formal presentations to client companies, I keep hearing so many executives tell me that employees are their most important assets. That their organizations strive to become “the employers of choice” in their industries. And that respecting people and inspiring workers to do great things is the true mission of management at every level in the organization.
To paraphrase a popular quote, I believe that the road to failure is paved with misconceptions about engaging employees and motivating them to embrace the Lean aspirations of an enterprise. That’s why I am dedicating this first issue of Lean Connections to this crucial subject.
(Read full article from July, 2008 inaugural issue of LeanConnections.)