Monthly Archives: December 2009

Books on MP3 – competition for the Kindle? Nah, still…

Posted on December 20, 2009 by Adam Zak

What’s interesting about this tiny player (about the size of two match boxes) is just how simple and excellent it is.  Serves only one purpose – play back a prerecorded book, just one – but it does this so easily!  … Continue reading →

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BAM! Bust A Myth – Customer Service Critical to Long-term Lean Success

Posted on December 12, 2009 by Adam Zak

I finished a new book over the weekend and wanted to share my thoughts with you. No, it’s not your typical Lean leadership-focused manual.  But it does address what in my mind is one of the most critical aspects of … Continue reading →

Posted in Books to Read, Leadership, Lean Business Strategy, Operational Excellence | Tagged , , , , , | 1 Comment